c44 FAQ — Account, Betting and Withdrawal

No, only one account per person is allowed at c44. Creating multiple accounts using the same mobile number, email or payment method is not permitted. If this rule is violated, all related accounts may be suspended and any bonuses may be cancelled. Full details are available on the terms and conditions page.

At c44, a username is generally between 6 and 16 characters and may only contain English letters, numbers and underscores. A password should be at least 8 characters long; including uppercase letters, lowercase letters and a number improves security. Avoid easily guessable passwords (such as 123456).

First make sure you are entering your username and password correctly. If you have forgotten your password, use the "Forgot password?" option on the login page to reset it via OTP. If the problem persists, contact c44's 24/7 live chat. Clearing your browser cache and trying again can also help.

Yes, personal details can be updated. However, you may need to contact the support team for identity verification. Changing a mobile number requires OTP verification. Submit a request via c44's live chat or email and it will be resolved promptly. No details are changed without verification for security reasons.

Yes. The minimum age to participate in all casino and betting activities at c44 is 21. Providing the correct date of birth at registration is mandatory. Proof of age may be requested during verification. Accounts for those under 21 are not approved — this is a core part of responsible gaming.

c44 offers a 100% bonus on your first deposit, up to ৳8,000. For example: deposit ৳1,000 and you receive a ৳1,000 bonus, giving a total balance of ৳2,000 — and before withdrawing the bonus you must wager ৳1,000 × 10 = ৳10,000. Minimum deposit is ৳300.

Decimal odds show the total amount you get back for every ৳1 staked. For example — Team A's odds are 1.80 and Team B's are 2.00; if you bet ৳500 on Team B and Team B wins, you receive ৳1,000 back (including ৳500 profit), and if Team A wins you lose your ৳500. The higher the odds, the lower the chance of winning but the higher the profit.

Yes, at c44 you can bet on BPL, IPL, T20 World Cup and other international matches from the same account. With multi-bets, placing bets on several matches together applies combined odds. For example: three selections with odds of 1.40, 1.60 and 1.90 — combined odds are 4.26, so a ৳100 stake returns ৳426 (all three must win).

The most popular markets for cricket betting at c44 are: Match Winner (who will win), Top Batter (who will score the most runs), Top Bowler (who will take the most wickets), Over/Under (whether total runs will be above or below a set number), and Innings Score. These markets see the most action in Bangladesh Tigers matches.

If a match is declared "No Result" or cancelled, the full stake for that bet is generally returned. However, separate rules may apply to specific over-based or innings-based markets. If a result is determined by the DLS method, bets are settled according to that result. Full rules are on the c44 terms and conditions page.

c44 displays odds mainly in decimal format. It is still useful to understand all three formats: decimal 2.50 = fractional 3/2 = American +150. Betting ৳200 on Team A and winning returns ৳500 in total (৳300 profit + ৳200 stake); losing means the full ৳200 is gone. Understanding odds formats before placing a bet is worthwhile.

For some matches and specific markets, there may be an option to partially or fully cash out a bet while the match is in progress. This option appears on the bet slip when available. c44 also allows in-play betting on live cricket markets, where odds change as the match progresses.

Many slot games have a demo mode where you can play without real money. This mode lets you understand the game mechanics, bonus rounds and paylines. However, any winnings in demo mode cannot be withdrawn. To play with real money, you need to deposit at c44, with a minimum of ৳300.

RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. For example, Fortune Mouse's maximum RTP of 96.96% means an average of ৳96.96 is returned for every ৳100 wagered. A higher RTP is more favourable for the player — but it is not a guarantee of returns; it is a statistical average.

In a progressive jackpot, a small portion of each bet is added to a growing prize pool. The more players play, the larger the jackpot becomes. When a specific winning combination or bonus round is triggered, one player wins the jackpot and the prize pool resets to zero and starts growing again. c44 offers jackpot slots from various studios.

For a low budget, low-volatility slots are a good choice — they pay out small wins frequently and your balance lasts longer. PG Soft's Fortune Mouse or Pragmatic Play's Sweet Bonanza can be played with a comparatively low minimum bet. Check the paytable before starting a game and set your budget in advance.

The minimum deposit at c44 is ৳300, which can be made via bKash, Nagad, Rocket, Upay or bank transfer. Once the balance is added to your account, you can start playing any slot game. There is also an opportunity to receive a 100% bonus on your first deposit.

Autoplay is a convenient feature but it can drain your balance quickly if limits are not set. Most slots offer the option to set a loss limit and a win limit in autoplay. Use these limits to play responsibly and try to stay within your budget. More details are on the responsible gaming page.

At c44, withdrawal requests are generally processed within 30 minutes to 3 hours. bKash and Nagad withdrawals are usually faster. Bank transfers may take a little longer. The minimum withdrawal amount is ৳500.

Yes, for security reasons withdrawals can only be made to a payment account that is registered in your own name and matches the name on your c44 account. Withdrawals to third-party wallets are not permitted. This is an important policy to ensure the safety of funds.

If a withdrawal is pending, first confirm that your account verification is complete and that wagering requirements have been met. If more than 3 hours have passed, contact c44's live chat with your transaction ID. Most cases are resolved quickly.

Yes, c44's payment service is active 24 hours a day, seven days a week. Withdrawal requests can be submitted at night or on holidays via bKash, Nagad, Rocket or Upay. Processing is generally completed within 30 minutes to 3 hours. Bank transfers may be delayed outside banking hours.

Yes, the withdrawal process for all mobile wallets at c44 is the same. Log in to your account, go to the withdrawal section, enter the amount, select the payment method and enter your Nagad or Rocket number registered in your own name. The minimum withdrawal is ৳500. Upay and bank transfer work the same way.

No, a bonus balance cannot be withdrawn directly. To withdraw bonus funds, wagering requirements must be met. For the welcome bonus, the bonus amount must be wagered 10 times. For example, if you receive a ৳1,000 bonus, the funds become withdrawable after completing ৳10,000 in wagers.