c44 Responsible Gambling — Protect Yourself and Your Family
Enjoy entertainment within your limits. c44 believes that gambling is for enjoyment — it should not be a source of financial or mental stress. On this page you will find safe gambling tools, warning signs, and ways to get support.
Gambling is for entertainment, not addiction
Online casino and sports betting are primarily a form of entertainment. c44 always wants every member to play with a healthy and happy mind. However, for some people gambling can become a problem, which can seriously affect their personal, family, and financial life.
Our Terms and Conditions clearly state that c44 provides services only to adults aged 21 and above. Minors are strictly prohibited from opening an account, and any such account found will be closed immediately.
If you are concerned about your own gambling habits, or someone has told you that you are gambling too much, take a moment and read the information below. Taking precautions before a problem develops is always the best approach.
c44's Commitment
- Immediate closure of underage accounts
- Options to set deposit and session limits
- Self-Exclusion always available
- 24-hour support in Bengali
- Active intervention on suspicious behaviour
- Data kept secure in accordance with our Privacy Policy
Tools to keep yourself in control
Your c44 account includes a number of self-control tools. Using these, you can set your own limits on how much and how long you play. To access these features, contact our 24/7 live chat support directly.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; a waiting period applies for any request to increase it.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically end your session so you can avoid spending too long.
Temporary Break
If you want to take a break from gambling for a while, temporarily deactivate your account for anywhere from 24 hours to six weeks. During the break, no betting or deposits are allowed.
Self-Exclusion
If you feel gambling is getting out of your control, apply for a permanent self-exclusion from six months to five years. There is no option to reactivate your account during this period.
Loss Limit
Set a maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed.
Direct Support
Use c44's 24/7 live chat to activate any tool or to report a concern. You can speak in Bengali, and our team is always ready to help.
Warning Signs of a Problem
When gambling shifts from entertainment to a problem, certain clear signs appear. If you notice these signs in yourself or someone you know, it is important to take them seriously.
Chasing Losses
Repeatedly betting to try to win back lost money, and placing bigger bets after each loss — this is the most significant warning sign.
Unable to Stop Gambling
Being unable to stop gambling even when you want to, or continuing to play beyond the limits you set for yourself.
Hiding it from Family or Friends
Not telling family and friends the truth about how much you gamble or how much you have lost, and keeping your account details secret.
Financial Difficulty
Betting with money meant for essential expenses or debt repayments, or borrowing money to gamble.
Emotional Changes
Feeling excessive anger, anxiety, or despair after a loss; feeling excessive excitement after a win and an urge to bet even more.
Impact on Daily Life
Being unable to focus at work or studies, not spending time with family, and relationships deteriorating.
Ways to Get Support
Asking for help is not a sign of weakness — it takes courage. You are not alone. With the right support, it is possible to bring your gambling habits back under control.
c44 Live Chat Support
c44's live chat is available 24 hours a day, 7 days a week. Speak directly in Bengali or English. Self-exclusion and limit requests are processed immediately.
Contact by Email
Support is also available by email alongside live chat. Write out your issue in detail and send it — our team will respond promptly. Email address: [email protected]
Family and Trusted People
Talk honestly with a family member or a trusted friend. Their support is your greatest strength. If needed, keep your family informed about your account.
Professional Advice
Consult a psychiatrist or addiction specialist. Mental health services are available at government hospitals and private clinics in Bangladesh. Reach out on your own or go with the support of your family.
Support Groups
Talking to others who are going through the same problem can be a great help. Ask your doctor about joining a mental health organisation or support group in your area.
Request to Close Account
At any time, simply tell c44's support team and they will close your account permanently or temporarily. This request is never refused.
Protection of Minors
c44 strictly prohibits participation by anyone under the age of 21. Age is verified at account creation, and any account that appears suspicious is held for verification.
If there are young children at home, use a password on your device. Do not share your c44 account details with anyone. Use parental control software to prevent children from accessing gambling-related sites.
If you believe a minor you know is using c44, notify us immediately through our live chat. Our team will act quickly.
Healthy Gambling Habits
Before taking part in betting or casino games, ask yourself a few questions: Am I genuinely playing for entertainment, or am I trying to ease a financial pressure? Do I have a set budget for today?
A few simple habits help keep gambling within the bounds of entertainment: set a budget before you play and stick to it. Do not try to chase losses. Do not play for more than a set amount of time each day. More information on responsible gambling can be found on our FAQ page.
Remember, there is no guarantee of winning at gambling, and in the long run the house has the advantage. Never bet with emergency savings, borrowed money, or funds set aside for your family's expenses.